survey 2022 demand and shipping management

réponse obligatoire

Question 1

What is your name?

supply

réponse obligatoire

Question 2

What would best describe your level of inventory for your main products?

réponse obligatoire

Question 3

What would best describe the reliability of deliveries as scheduled

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Question 4

What would best describe the reliability of deliveries as scheduled by Corporate Logistic for your launch

réponse obligatoire

Question 5

What would best describe the reactivity of Corporate Logistic face to a warehouse stock-out?

réponse obligatoire

Question 6

Warehouse stock-out (<1% of gross margin) what would best describe the use of this KPI:

réponse obligatoire

Question 7

Inventory level (class A B C D E). What would best describe the use of this KPI:

réponse obligatoire

Question 8

What would best describe your knowledge of these KPI for your entity?

réponse obligatoire

Question 9

What other KPI could you suggest?

réponse obligatoire

Question 10

for improving Free comment

Management of Activity

réponse obligatoire

Question 11

What would best describe the frequency of this TC?

réponse obligatoire

Question 12

What would best describe the content of this TC?

réponse obligatoire

Question 13

What would best describe the minutes of this TC?

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Question 14

What would best describe the “delivery plan”

réponse obligatoire

Question 15

What would best describe the “stock coverage"?

réponse obligatoire

Question 16

What would best describe the “stock out”

réponse obligatoire

Question 17

What would best describe the “sales/forecast analysis”

réponse obligatoire

Question 18

What recommendation would you offer for improving?

réponse obligatoire

Question 19

What works and what doesn't work?

réponse obligatoire

Question 20

Which tools would be useful to prepare the TC?

réponse obligatoire

Question 21

What KPI could you suggest?

Shipping and Invoicing

réponse obligatoire

Question 22

What would best describe the forwarder used for shipment ?

réponse obligatoire

Question 23

What recommendation would you offer for improving?

réponse obligatoire

Question 24

What would be the best practice in case of damaged product during delivery?

Customer Service Relationship

réponse obligatoire

Question 25

The waiting time for having my question addressed was satisfactory

réponse obligatoire

Question 26

What would best describe positively the answer you received

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Question 27

What would best describe negatively the answer you received?

réponse obligatoire

Question 28

What recommendation would you offer for improving?

réponse obligatoire

Question 29

Who do you call or write to first? for launch

réponse obligatoire

Question 30

Who do you call or write to first? for complaint

réponse obligatoire

Question 31

Who do you call or write to first? for delivery date

réponse obligatoire

Question 32

Who do you call or write to first? for stock out situation

réponse obligatoire

Question 33

Who do you call or write to first? for samples requirement

réponse obligatoire

Question 34

Who do you call or write to first? for demand event

We thank you for your feedback. We sincerely appreciate your honest opinion and we will take your input into consideration while providing products and services in the future.
If you have any comments or concerns about this survey, please contact Alexandra or Magaly.