réponse obligatoire
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
| Choix | Priorité |
|---|---|
| Présentation de l'agent | |
| Politesse, aimabilité | |
| Ecoute | |
| Informations données | |
| Disponibilité | |
| Discrétion |
Question 7
Question 8
Commentaires
Question 9
Commentaires
Question 10
Question 11
Question 12
Question 13
Commentaires
Question 14
Question 15
Question 16
Question 17
Question 18
Commentaires
Question 19
Question 20
Commentaires
Question 21
Question 22
Question 23
Question 24